returns

To make a return, the item must be in its original, unopened packaging and must be unused. To initiate a return, please contact us by email at returns@casualrecreation.net with your order number.

Returns must be made within 30 days of the order date. Due to the nature of our products, we will not refund any used items.

Skeleton chilling in a pool of rosin

faq

  • Return Shipping
    We currently do not cover the cost of return shipping
  • Wrong Or Missing Item?
    Please let us know within 7 business days and we’ll make it right
  • Received A Damaged Product?
    Gah, we’re sorry. Email us within 7 business days of receipt
  • Shipping Address
    We’re not responsible for items delivered to an incorrect address provided by the customer. So please check that twice!

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